Nurse Case Manager
I dialed the phone and on the third ring, an elderly man answered in a deep gravelly voice. “Hello?”
“Hi, Mr. G, I am your nurse case manager from the veterans’ clinic and work with your doctor. Your veterans’ clinic home care nurse said that you came back to your assisted living apartment from the nursing home today, so Welcome Home!”
Mr. G. sadly replied, “I wish I was still in the nursing home. They were so nice to me there. I won’t take any pills until my nurse, Jane, comes here and puts them in my pill box!”
“Mr. G, I’m afraid the nurse from Medicare has to see you for a few weeks first until you are stable, and then Jane will be back.”
“But I don’t like the Medicare nurse! I love Jane. She’s wonderful! I fought in World War II for this country and gave this country the best years of my life. If it weren’t for guys like me, you would be speaking German or Japanese right now! I should be given the nurse I want! Why are you dumping me now???” he shouted into the phone.
I took a deep breath and prayed silently, “Dear Lord, give me the right words for this dear veteran. Help me to explain the rules to him.” “Mr. G, Jane is not allowed to see you twice a week like you need right now. She is only permitted to see you once or twice a month after you are stable for health maintenance visits. Please let the other nurse come to visit you for a few weeks, and then Jane will come back. If you don’t like the Medicare nurse, call me and I will ask the agency to send a different nurse.”
“Well, OK. If that’s how it has to be. I’m so lonely ever since my wife died and went to heaven to be with the Lord. I’ll be glad when I see the Lord Jesus Christ and her again. Thank you for your help, Pam. You’re OK! Could I tell you one more thing? God loves you, and so do I!”
My eyes filled with tears. “I love you too, Mr G.” I slowly hung up the phone and prayed,
Dear Father, Thank you for all our veterans who served our country. Thank You for the freedom I have in the USA. Bless and strengthen and protect our troops right now around the world. I pray that each one would look to you and receive Jesus Christ as their personal Savior. Amen.
Mr G. died the next year at the age of 93. I thank the Lord for him and our other veterans that I might enjoy the freedom I have here in the USA. As a nurse case manager working for the federal government, it was sometimes very challenging to explain the complex rules and insurance regulations of the various programs available to veterans. As we honor our veterans here in the USA on November 11, I pray God would bless and strengthen them.
I also pray that we would all be good soldiers of the cross for the Lord Jesus Christ as we are in a spiritual warfare daily. May we be able to echo with the Apostle Paul, “I have fought a good fight, I have finished my course, I have kept the faith; Henceforth there is laid up for me a crown of righteousness, which the Lord, the righteous judge, shall give me at that day; and not to me only, but unto all them also that love His appearing.” 2 Timothy 4:7-8